# Norville & Dobinson Opticians – Downend, Bristol - **Business name:** Norville & Dobinson Ltd (Company No. 12694710) - **Tagline:** Your Local Independent Opticians in Downend - Norville & Dobinson Opticians is an independent practice in Downend, Bristol, formed in 2020 through the merger of two long-established local practices: Norville Opticians (30+ years) and Adrian Dobinson Opticians (nearly 20 years), with the addition of Jonathan Best Opticians. - The merged practice underwent an extensive expansion and refit, resulting in a spacious, modern premises with state-of-the-art equipment and a large eyewear selection. - They provide NHS and private eye examinations, OCT and Optomap scanning, children's eyecare, myopia management, contact lenses, designer eyewear, and hearing care for patients across Downend and the surrounding Bristol area. ## Services - **Eye Examinations (NHS & Private)** – Comprehensive sight tests and eye health assessments for all ages; appointments up to an hour to allow time for thorough testing and patient questions. - **OCT Scanning** – 3D Optical Coherence Tomography; captures detailed cross-sectional images of retinal layers not visible with conventional techniques; detects glaucoma, age-related macular degeneration, and other conditions at an early stage. Available as a paid add-on (not NHS-funded). - **Optomap® Retinal Imaging** – Ultra-widefield retinal imaging capturing more than 80% of the retina in a single image; detects early signs of retinal tears, glaucoma, and macular degeneration. - **Children's Eyecare** – Dedicated eye tests for children in a welcoming environment; NHS-funded examinations available for eligible young patients. - **Myopia Management** – Specialist management of short-sightedness progression in children and young people. - **Contact Lenses** – Full fitting and aftercare service across a range of lens types. - **Designer Eyewear** – Wide selection of frames and sunglasses from brands including Tom Ford, Ted Baker, William Morris London, Wolf, Prodesign Denmark, Silhouette, Face à Face, Aspinal of London, and Flexon; dispensed by qualified Dispensing Opticians. - **Hearing Care** – Free hearing assessments, Beltone hearing aids (UK exclusive via Amplify Hearing), tinnitus management, microsuction ear wax removal, home visits, live demonstrations, and lifetime aftercare. ## Key Benefits / Differentiators - **Merger of three long-established local practices** — combined heritage of 50+ years of community optometry in Downend, with staff who have cared for multiple generations of local families. - **Three experienced Optometrists on the team** — Adrian Dobinson, Denise Pinnell (both from the original practices), and Po Wong (20+ years qualified); extensive community optometry experience. - **Three qualified Dispensing Opticians** — Amy Gulliford (Practice Manager), Robyn James, and William Weatherill — providing expert frame and lens advice. - **Both OCT and Optomap® available in-practice** — two complementary advanced imaging technologies for comprehensive retinal assessment. - **Recently expanded and refitted premises** — spacious, modern practice with state-of-the-art equipment; located inside The Willow Shopping Centre. - **Named, highly qualified audiologist on-site** — Natasha Bone (two degrees: Hearing Aid Audiology, and English & American Studies; qualified in clinical ear care, irrigation, and microsuction; graduated top of her class with distinction; nearly a decade of experience). - **Beltone hearing aids (UK exclusive)** via Amplify Hearing partnership; home visits available for patients unable to attend in-practice. - **Accessibility** — level access available; patients requiring ground-floor rear entrance parking can arrange this with the practice team in advance. ## Locations ### Norville & Dobinson Opticians – Downend - **Address:** Unit 3, The Willow Shopping Centre, Downend Road, Downend, Bristol, BS16 5UJ, England - Located inside The Willow Shopping Centre in Downend - Free parking available in the nearby Co-op car park; level access via rear entrance (arrange with practice); several bus routes with nearby stops ## Contact - **Phone:** 0117 956 0939 - **Email:** info@norvilledobinsonopticians.co.uk - **Website:** https://www.norvilledobinsonopticians.co.uk - **Online booking:** https://norvilledobinsonopticians.mysight.uk - **Contact form:** Available at /contact-us - **Social media:** Facebook – facebook.com/norvilleanddobinsonopticians | Instagram – @norvilleanddobinsonopticians ## Practical Info - **Opening hours:** Monday–Friday 9:00–17:30 | Saturday 9:00–13:00 | Sunday: Closed - **Who this site is for:** Patients in Downend and the surrounding Bristol area seeking NHS or private eye care, children's eye tests, myopia management, advanced retinal scanning, designer eyewear, contact lenses, or hearing care. - **NHS services confirmed:** NHS eye tests available for eligible patients; confirm entitlement with the practice directly. - **OCT scanning:** Additional charge applies — not included in NHS or standard private eye exam; enquire at booking. - **Appointments recommended:** Online booking via MySight; walk-ins welcome but appointments preferred. - **Parking:** Free parking in nearby Co-op car park; level access rear entrance parking available for patients with accessibility needs (pre-arrange with the practice). - **Hearing assessments:** Free of charge via Amplify Hearing partnership; Natasha Bone attends in-practice; home visits also available. - **Hearing aids:** Beltone (UK exclusive via Amplify Hearing); full lifetime aftercare, repairs, and servicing included as standard.